Duty Manager

İşin təsviri

Condition:

• Salary 1650$
• 1 bed room appartment in vip area
• Accommodation: Provided
• Transportation: Provided
• Work schedule : Provided
• Visa, med.insurance, airfare: Provided

Responsibilities:

• Supervise the daily operations of all departmental employees and facilities to ensure smooth and efficient functioning.
• Take personal responsibility for maintaining high quality levels in both product and service, ensuring guest satisfaction at all times.
• Ensure adherence to Standard Operating Procedures (SOPs) by training all staff and monitoring their performance. Regularly update and implement new LSOPs related to front office operations, capturing best current practices.
• Drive the implementation of all hotel sales and promotional programs. Take personal responsibility for promoting upselling throughout the property.
• Monitor daily arrivals and take appropriate action for any VIPs or special requests. Coordinate with housekeeping, room service, and guest relations to ensure these actions are carried out effectively.
• Foster a positive and motivational work environment within the department, encouraging collaboration and high morale.
• Provide coaching and counseling to associates, offering support, guidance, and addressing any performance concerns.
• Ensure associates are well-informed about the hotel’s products and services, including room types, rates, features and facilities, food and beverage outlets, promotions, spa and health club offerings, and other services.
• Attend meetings and training sessions as required to stay updated and continuously improve performance.

Requirements:

• English language pre-intermediate and higher.
• Expereince of work min 5 years.
• Team player.
• Communicative.
• Good skills in selling products.
• Certificates and diplomas.

Location

• Category: Hospitality
• Country, city: Qatar

Email: [email protected]

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